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NYCU Office of Student Affairs

Repair

  • Update Date:2023-09-26
  • Units:Office of Student Affairs
▉ Dormitory repair

1. 

If you need to report a repair to the dormitory equipment or common areas, you can access the system through the "Dormitory Application Management" system (please refer to the diagram below for the procedure of reporting a repair to the dormitory), not the repair area in the Yang Ming entrance.

2. 

However, if a student is not in the dormitory and has given permission for the vendor to enter the room for repairs, the dormitory counsellor will accompany the student to the room.

3. 

The following are the channels for reporting repairs.
NYCU website
login nycu portal
login ym campus
login dormitory system
Application for Repair
Fill in the repair form
 

4. 

If you have any other questions about the dormitory repair system, please contact Miss Lin, the information officer of the Academic Affairs Office (extension 62266, email: kwlin@nycu.edu.tw); If you have any questions about repairing the equipment, please call the dormitory counselor room 62316, 62317 (male and female one to three quarters) or 62335, 62336 (male and female five quarters)
 
 
▉ Network repair
Repair steps: when applying for repair, please prepare and inform the customer service staff of the following information in advance

1. 

Circuit number: 288-y ○○○○○○○ (there is a white box on each table with a row of numbers on it).

2. 

HN account number: 768 ○○○○○ (please search the black box on the bed table first, with a row of numbers on it).

3. 

The location is "Yangming University ○ ○ ○ ○ ○ ○ dormitory ○ bed".

4. 

Please leave your personal contact number and inform the customer service personnel to facilitate the maintenance personnel to contact.

5. 

If students cannot wait for maintenance personnel in the dormitory room for some reason, we can know that the dormitory instructor will help open the door and let the manufacturer enter the room for maintenance.
 
Other network repair notices:

1. 

In addition to personal computer hardware factors, if you have Internet problems, you can call Chinatelecom 24-hour customer service hotline 0800-080-128.

2. 

Chinatelecom is responsible for network maintenance, excluding students' own hub and its back-end network route.

3. 

The dormitory network only provides Internet services, and does not provide other value-added services.
 
 
▉ Washing machine repair
If there is any doubt about the damage or cleaning of the washing machine, in addition to reporting to the accommodation counselor,
You can also contact Shangyang Industrial Co., Ltd. directly.
Toll free (9:00 ~ 22:00): 0800-211987 or 0800-211648
Online repair (24 hours)
gotop