Repair
- Update Date：2024-12-13
- Units：Office of Student Affairs
▉ Dormitory repair
1.
If you need to report a repair to the dormitory equipment or common areas, you can access the system through the "Dormitory Application Management" system (please refer to the diagram below for the procedure of reporting a repair to the dormitory), not the repair area in the Yang Ming entrance.2.
However, if a student is not in the dormitory and has given permission for the vendor to enter the room for repairs, the dormitory counsellor will accompany the student to the room.3.
The following are the channels for reporting repairs.
4.
If you have any other questions about the dormitory repair system, please contact Miss Lin, the information officer of the Academic Affairs Office (extension 62266, email: kwlin@nycu.edu.tw）； If you have any questions about repairing the equipment, please call the Dormitory Management Office at 62335, 62336 (dorm 5)▉ Network failure repair request
- Repair Reporting Steps: Please log in to the NYCU Portal / IT Service Tracking System. Enter the incident name, incident description, incident category, and other required information, then submit it. The IT Service Center will manage the repair process.
- For Network Consultation Services: During office hours (8 AM to 5 PM), please call 02-2826-7000, extension 123.
▉ Washing machine repair
- If there is any doubt about the washing machine, you can call the Dormitory Management Office at 62335, 62336 (dorm 5),or contact Laundry Service Provider directly.
- Toll free (9:00 ~ 22:00): 0800-211987 or 0800-211648
- Online repair (24 hours)
