RepairOffice of Student Affairs2023-09-26<![CDATA[<div class="ed_model02 clearfix"> <div class="ed_title01"><span style="color:#ff0000;"><span style="font-size:130%;">▉ Dormitory repair</span></span></div> <div class="ed_model12 clearfix"> <div class="item01"> <p><span style="font-size:120%;">1. </span></p> <span style="font-size:120%;">If you need to report a repair to the dormitory equipment or common areas, you can access the system through the "Dormitory Application Management" system (please refer to the diagram below for the procedure of reporting a repair to the dormitory), not the repair area in the Yang Ming entrance.</span></div> <div class="item01"> <p><span style="font-size:120%;">2. </span></p> <span style="font-size:120%;">However, if a student is not in the dormitory and has given permission for the vendor to enter the room for repairs, the dormitory counsellor will accompany the student to the room.</span></div> <div class="item01"> <p><span style="font-size:120%;">3. </span></p> <span style="font-size:120%;">The following are the channels for reporting repairs.</span> <div class="ed_model08 clearfix"> <div class="ed_pic_full"><img alt="NYCU website" src="/userfiles/osaen/images/20231106171604965.jpg"></div> <div class="ed_pic_full"><img alt="login nycu portal" src="/userfiles/osaen/images/20231106171524740.png"></div> <div class="ed_pic_full"><img alt="dormitory application instruction 1" src="/userfiles/osaen/images/20241213143329606.jpg"><img alt="dormitory application instruction 2" src="/userfiles/osaen/images/20241213143329583.jpg"><img alt="dormitory application instruction 3" src="/userfiles/osaen/images/20241213143329601.jpg"></div> <div class="ed_pic_full"> </div> <div class="ed_pic_full"> </div> <div class="ed_pic_full"> </div> </div> </div>   <div class="item01"> <p><span style="font-size:120%;"><strong>4. </strong></span></p> <span style="font-size:120%;">If you have any other questions about the dormitory repair system, please contact Miss Lin, the information officer of the Academic Affairs Office (extension 62266, email: <a href="mailto:kwlin@nycu.edu.tw" id="1-2" title="kwlin@nycu.edu.tw">kwlin@nycu.edu.tw</a>）； If you have any questions about repairing the equipment, please call the Dormitory Management Office at 62335, 62336 (dorm 5)</span></div> </div>   <hr class="ed_border01">  <div class="ed_title01"><span style="color:#ff0000;"><span style="font-size:130%;">▉ Network failure repair request </span></span></div> <ol> <li class="ed_txt"><span style="font-size:120%;"><strong>Repair Reporting Steps: </strong>Please log in to the NYCU Portal / IT Service Tracking System. Enter the incident name, incident description, incident category, and other required information, then submit it. The IT Service Center will manage the repair process.</span></li> <li class="ed_txt"><span style="font-size:120%;"><strong>For Network Consultation Services: </strong>During office hours (8 AM to 5 PM), please call 02-2826-7000, extension 123.</span></li> </ol> <hr class="ed_border01">  <div class="ed_title01"><span style="color:#ff0000;"><span style="font-size:130%;">▉ Washing machine repair</span></span></div> <ol> <li class="ed_txt"><span style="font-size:120%;"><strong>If there is any doubt about the washing machine, you can </strong>call the Dormitory Management Office at 62335, 62336 (dorm 5)<strong>,</strong><strong>or contact </strong>Laundry Service Provider<strong> directly.</strong></span></li> <li class="ed_txt"><span style="font-size:120%;"><strong>Toll free (9:00 ~ 22:00): 0800-211987 or 0800-211648</strong></span></li> <li class="ed_txt"><span style="font-size:120%;"><strong><a href="https://www.route.com.tw/maintain.php" id="1-3" rel="noreferrer noopener" target="_blank" title="Online repair(Open New Windows)">Online repair</a> (24 hours)</strong></span></li> </ol> </div>]]>